Shipping and Delivery

Shipping and Delivery

We have two different fulfillment centers in the United States and in China. After your order is complete, it takes us 1-3 business days to process your order and get it ready for the shipping center. If there is a lack of inventory from your nearest location, we will ship your order form our main fulfillment center in China where we stock a large quantity and style of the products. We use China Post, USPS, DHL, UPS or Fedex to ship our order based on your location and available inventory. Although we ship your order and provide the tracking number within 24 hours, it is the shipping carriers and the government who will decide when to deliver your order.

Note:

Shipping Country - United States
Shipping Time: Standard (7-14 business days); Expedited (5-9 business days)

The shipping times above are being affected by COVID-19, there will be some delays with the delivery. 

Tracking

Once the order is shipped, please allow 24-48 hours for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website or https://www.17track.net/en

Wrong address

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrectly provided shipping address. Please contact us immediately if you believe you have provided a wrong shipping address, by sending us an email to contact@ysksafety.com

Lost or stolen package

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.